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Protecting your private information is our priority. This Statement of Privacy applies to beckelectridev.wpenginepowered.com, https://beckelectriccompany.com/and Beck Electric, Generators & Plumbing and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Beck Electric, Generators & Plumbing include beckelectridev.wpenginepowered.com, https://beckelectriccompany.com/ the Beck Electric, Generators & Plumbing website is a news and information site. By using the Beck Electric, Generators & Plumbing website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Beck Electric, Generators & Plumbing may collect personally identifiable information, such as your:
- First and last name
- Mailing Address
- E-mail Address
- Phone Number
- Employer
- Job Title
Beck Electric, Generators & Plumbing my also collect anonymous demographic information, which is not unique to you, such as your:
- Age
- Gender
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Beck Electric, Generators & Plumbing SMS/MMS Program Terms & Conditions
- Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up.
- Program frequency: You can expect to receive 5 messages per month from us.
- Opt out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://beckelectriccompany.com/contact-us/
- Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
- Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
- Privacy: If you have any questions regarding privacy, please read the rest of our privacy policy.
Data Protection
Beck Electric, Generators & Plumbing (“Beck,” “we,” “us,” or “our”) respects the privacy of our customers and is committed to protecting the personal information entrusted to us.
We may collect personal information that customers provide to us when requesting services, contacting us, scheduling appointments, requesting estimates, communicating with our team, making purchases, or otherwise interacting with Beck. This information may include, as applicable, name, address, phone number, email address, service information, appointment information, communication preferences, and other information necessary to provide and manage our services.
We use personal information for legitimate business purposes, including:
- Providing and scheduling requested services.
- Responding to inquiries and service requests.
- Preparing and following up on estimates.
- Communicating regarding appointments, service visits, and transactions.
- Providing customer support.
- Sending service-related and account-related communications.
- Sending relevant marketing, promotional, and special-offer communications where permitted.
- Improving our services, customer experience, and communications.
- Maintaining business, accounting, and service records.
- Complying with applicable legal and regulatory requirements.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmitting or storing information can be guaranteed to be completely secure.
We may share personal information with trusted service providers, contractors, technology providers, payment processors, communication providers, and other third parties when reasonably necessary to operate our business, provide requested services, process transactions, communicate with customers, or fulfill other legitimate business purposes. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, employees, property, or the security of our systems.
We do not sell personal information for monetary consideration.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and service records, resolve disputes, comply with legal obligations, and enforce our agreements.
Customers may contact us regarding their personal information or privacy preferences using the contact information provided on our website or through our customer service channels.
SMS & Messaging Terms and Conditions
By providing your mobile phone number to Beck Electric, Generators & Plumbing and opting in to receive text messages, you agree that Beck may send text messages to the mobile number you provided, subject to these Messaging Terms.
Types of Messages
Depending on your relationship and interactions with Beck, messages may include:
- Service-related messages: Appointment confirmations, reminders, scheduling information, technician or service updates, and other communications related to requested services.
- Transaction-related messages: Communications regarding estimates, invoices, payments, service requests, purchases, or other transactions.
- Lead and estimate follow-ups: Follow-up messages regarding inquiries, service requests, estimates, or projects that you have discussed or requested with Beck.
- Service-specific messages: Information or follow-up regarding specific services you have requested or previously received, including plumbing, electrical, generator, drain clearing, sewer, and related services.
- Customer communications: Responses to questions, requests, or other communications initiated by you.
- Marketing messages: Information about Beck’s services, maintenance opportunities, seasonal services, service reminders, and other relevant offerings.
- Promotional messages: Special offers, discounts, promotions, limited-time offers, and other promotional opportunities that may be relevant to you.
The frequency of messages may vary depending on your interactions with Beck, your service needs, and the types of communications for which you have opted in.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan. Beck does not control carrier charges.
Opting Out
You may opt out of marketing and promotional text messages at any time by replying STOP to a Beck text message.
After you send STOP, you may receive a final message confirming that your request has been received. You will no longer receive marketing or promotional messages unless you subsequently provide consent to receive them again.
Opting out of marketing or promotional messages does not necessarily prevent Beck from sending certain necessary service-related or transactional communications, where permitted by applicable law, such as messages relating to an appointment, active service request, transaction, account, or other communication you have requested or initiated.
Getting Help
For assistance with text messaging, reply HELP to a Beck text message or contact Beck Electric, Generators & Plumbing directly using the contact information provided on our website.
Consent
Consent to receive marketing or promotional text messages is not a condition of purchasing goods or services from Beck.
By opting in to marketing or promotional SMS communications, you acknowledge that you are providing consent for Beck Electric, Generators & Plumbing to send recurring text messages to the mobile number provided. Your consent applies only to the types of communications described in these Messaging Terms and may be withdrawn at any time by following the opt-out instructions above.
Changes to Messaging Terms
Beck may modify these Messaging Terms from time to time. Any updated terms will be posted with our Privacy Policy or otherwise made available through our website. Continued use of our messaging services after changes are posted may constitute acceptance of the updated terms to the extent permitted by law.
Privacy Policy Updates
Beck Electric, Generators & Plumbing may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or applicable legal requirements. The updated version will be posted on our website with the effective date indicated.
If you have questions about this Privacy Policy, data protection practices, or our messaging program, please contact Beck Electric, Generators & Plumbing using the contact information provided on our website.
Use of your Personal Information
Beck Electric, Generators & Plumbing collects and uses your personal information to operate and deliver the services you have requested.
Beck Electric Generators & Plumbing may also use your personally identifiable information to inform you of other products or services available from Beck Electric Company and its affiliates.
Sharing Information with Third Parties
Beck Electric, Generators & Plumbing does not sell, rent, or lease its customer lists to third parties.
Beck Electric, Generators & Plumbing may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to this third party. Beck Electric, Generators & Plumbing may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Beck Electric, Generators & Plumbing, and they are required to maintain the confidentiality of your information.
Beck Electric, Generators & Plumbing may disclose your personal information without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Beck Electric Company or the site; (b) protect and defend the rights or property of Beck Electric Company; and/or (c) act under exigent circumstances to protect the personal safety of users of Beck Electric Company, or the public.
Tracking User Behavior
Beck Electric Company may keep track of the websites and pages our users visit within Beck Electric Company, in order to determine what Beck Electric Company services are the most popular. The data is used to deliver customized content and advertising within Beck Electric Company to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Beck Electric Company. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding us of the Beck Electric Company website.
Use of Cookies
The Beck Electric Company website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Beck Electric Company pages, or register with Beck Electric Company site or services, a cookie helps Beck Electric Company to recall your specific information of subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Beck Electric Company website, the information you previously provided can be retrieved, so you can easily use the Beck Electric Company features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to dully experience the interactive features of the Beck Electric Company services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Beck Electric Company secures your personal information from unauthorized access, use, or disclosure. Beck Electric Company uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based or your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Beck Electric Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Beck Electric Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Beck Electric Company or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Beck Electric Company, you may opt out of such communications by clicking the unsubscribe at the bottom of the email.
Changes to this Statement
Beck Electric Company reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgement or the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Beck Electric Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that Beck Electric Company has not adhered to this Statement, please contact Beck Electric Company at:
Beck Electric Company
7165 Ridgeview Dr SE
Waynesburg, OH 44688
330.235.1552
